Contact us
Email support@carpevende.com. Tell us what happened and, if it is about a venue, which one. A screenshot helps.
A deal or listing is wrong
Open the venue and tap “Report a change or issue”. Hours, prices, a closed venue, a wrong photo: send what you saw and we will check it against the venue’s own menu. You can follow what you have sent in your suggestions.
Check-ins
A check-in works only at the venue, so Avēre needs your location while you use the app. If it says you are too far away, step inside, wait a few seconds for your phone to settle on your position, and try again. If location is switched off, turn it on for Avēre in your phone’s Settings.
Notifications
The last-call alert, the 5pm reminder and the count on the app icon are all optional. Turn the reminder and the icon count on or off in the app’s menu, or switch off all notifications for Avēre in your phone’s Settings.
Your account
To delete your account and its data, open the menu in the app and choose Delete account. It takes effect immediately. If you cannot get into the app, email us from the address on the account and we will delete it for you. See the Privacy Policy for what we keep and why.